Frequently asked Questions

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Q. Is this a pay site?
A. No, this site is completely free of charge.

Q. Is this site a secure site?
A. When you place an order over the internet, the information that we need to process the order is your name, email address, mailing address, shipping address (if different from mailing address), credit card number and expiration date.
MelonJuggler DVD Video Store is 100% safe to shop with your credit or debit card. Your browser and MelonJugglers Shopping Carts secure server uses digital encryption to transmit confidential information, including your name, address, and credit card information, so that you can be confident that your transaction stays private. When checking out your purchases in the MelonJuggler shopping cart you will notice the change in browser address to a secure https prefix and the locked padlock logo indicating you are in a digitally encrypted area

Q. Can I pay for products with money order or check if I don't have a credit card?
A. NO at this time we can only accept payment by Credit or Debit Card

Q. Can I place my order now and be billed later?
A. No. Payment must be received at the time of purchase.

Q. How does the credit card charge appear on my monthly statement?
A. Our company name MelonJuggler will appear on your credit card statement next to the charge.

Q.When will my order ship?
A. All orders received are processed and shipped within 48 business hours of their receipt.

Q. How will my order ship and when will it arrive?
A. DVD's are shipped in plain, unmarked envelopes via the United States Postal Service. Orders are shipped within 24 hrs. business hours of their receipt. We charge ZERO fee for the cost of shipping and handling your DVD's if posted by regular mail to any address in mainland USA. We do offer other or fast methods of shipping but these will be at an additional cost. For the purpose of tracking and the security of your package, DVD's are shipped via express courier or Priority. The estimated delivery time is 3-5 business days for all US domestic orders. International orders are shipped via Mail service courier or Airmail. The estimated delivery time for these orders 14-21 business days
MelonJuggler Video Store cannot be held responsible for Customs seizures.

Q. How discreet is the package?
A. Our products are shipped plain brown packaging in order to ensure your privacy.

Q. How can I track the status of my order?
A. You can email us admin@lesmarkworld.com

Q. Do your discs work in Region 2?
A. Yes our discs play in all regions of the world. Our discs are region 1, 2, 3, 4, 5, and 6 enabled.


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